Welcome to Youstice Blog!

We will use this space to share with you the latest developments on what we do at Youstice. We will also invite various experts to speak their mind about a number of topics, such as online dispute resolution, as well as the latest trends in issue management, e-commerce and technology, among others.
Jan is the Head of Youstice’s Marketing. He has 8+ years of experience in online and social marketing and is passionate about design and campaign management. He is experienced in leading technology start-ups such as Exprestlac or JUMP soft where he has been responsible for overall communication and branding. In Youstice, Jan manages integrated communications and digital efforts of the company.

How to Use Email, Social Media and Blogging to Increase Conversions

The world is now very focused on technology and with information on anything available at the click of a button, using technology has never been more important to increase conversions. Whether this be through email, social media or blogging, all of these have been proven to increase conversions when used appropriately and effectively. Follow these tops tips to succeed in the world of modern technology.

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5 E-commerce trends in 2018 you should pay attention to

In 2017, the e-commerce segment grew by 21%. Every day, the world of e-commerce is becoming more and more competitive and there are plenty of things to pay attention to. We have picked these 5 trends which are becoming of increasing importance in 2018.


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5 ways to turn negative social media feedback into positive engagement


Every business needs to handle negative feedback from time to time. But not every business is capable of turning it into positive engagement. If you follow these 5 basic rules you will always make most of the situation:

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Use technology to overcome the language barrier

A study by Forbes and Rosetta Stone shows the biggest challenge global businesses are facing today is the ability to provide consistent customer care in multiple languages. Not surprisingly, in this era of fast globalization language is the most important barrier. Could technology help us with overcoming it? We suggest so.

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How to use data for success in customer care

We are living the age of big data with massive amounts of data being created, while only a small part of them gets actionable insights. In fact, there are only a few areas we can measure better than the quality of our customer care. Are you sure you are getting the most out of your data?

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World Consumer Rights Day 2017: How to Build a Digital World Consumers Can Trust?

Every year on March 15th, we celebrate the World Consumer Rights Day. It is an opportunity to promote the basic rights of all consumers and to protest against market abuses and injustices that undermine them. The theme for 2017 is „Building a digital world consumers can trust“. What can e-commerce owners do to build a trusted digital environment? Try these tips.

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