Welcome to Youstice Blog!

We will use this space to share with you the latest developments on what we do at Youstice. We will also invite various experts to speak their mind about a number of topics, such as online dispute resolution, as well as the latest trends in issue management, e-commerce and technology, among others.

How to Avoid a Nervous Breakdown This Christmas (If You're a Customer)?

Jolly old season of Christmas is here! Are your halls decked with holly, and most importantly, Christmas gifts for everyone you hold dear? Advent weeks are the busiest time for shops, with a never-ending stream of gift-givers coming through the door every minute. So, how can you remain sane and calm while chasing down for gifts this year? Here are our top tricks.

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Aftermath of Christmas 2014: Tips for Retailers to Gain More Happy Customers

Christmas holidays are coming to a close, and so is the consumer satisfaction. Here comes the brigade of gift-returners – and they all want to express their unhappiness. According to ForeSee's annual Online Retail Satisfaction Index: UK Christmas Edition, which measures customer satisfaction, the British retailers do not give a satisfactory perfomance during the Christmas season.

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The Most Important Thing You Need to Gain a Competetive Advantage During The Christmas Season

This Christmas season it is estimated that retailers across the US will sell goods in excess of $616 billion.1 Some $60 billion is going to be spent by online shoppers. Retailers, be prepared!

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The Dark Side of Christmas Shopping

Christmas shopping season is traditionally the biggest opportunity for retailers and service providers. Whether it is purchase of a great dress, or securing a discount coupon for a relaxing holiday massage, the clicking race for best price goes through the roof – especially on the online market.

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