Like many websites, we use “cookies” to collect information. Youstice may set cookies for your web browser as you visit our websites or as you use our products and services.
A cookie is a small piece of information that is stored on your computer for the purpose of identifying your browser during interaction on websites. Cookies may also be used to store information such as identifiers and user preferences, during the validity period of the relevant cookie, when a browser accesses various website pages or when it returns on the same website. A website may set a cookie to the browser only if the browser's preferences allow it and only the issuer of a cookie may read or modify the information contained in such cookie. Furthermore, a browser only permits websites to access the cookies each particular website has set, never to those set by other websites.
We use various types of cookies :
Why do we use cookies? The cookies installed on Youstice are exclusively intended to enable or facilitate communication by electronic means and are strictly necessary for the provision of the service. When you browse our website and use our application, cookies will be installed and accessed to help us analyzing your experience and the traffic of our website. You have the option to manage the cookies used by configuring your browser as described below.
How can you manage cookies? You have several options to manage cookies. Most browsers are set by default and accept cookies, but you can choose to systematically accept or reject all cookies or only cookies from certain issuers. You may also configure your browser to accept or reject cookies on a case by case basis prior to their installation. You may also regularly delete cookies from your device terminal via your browser. Remember to set all the browsers of your different terminals (tablets, smartphones, computers).
Each browser has its own way of managing cookies and cookies settings. The configuration of each browser is described in its help menu, which will inform you of how to change their cookie settings. For example:
However, please note that setting your browser to disable cookies may restrict you from accessing certain features, pages, or areas of the site, for which we cannot be held responsible.
Please further note that if you decide to reject cookies, a refusal cookie will be installed on your device. If you delete this refusal cookie, it will no longer be possible to know that you wanted no cookie to be installed. Likewise, when you decide to accept cookies, a consent cookie is installed on your device. This is why consent cookies and refusal cookies should not be deleted from your device.
In 2017, the e-commerce segment grew by 21%. Every day, the world of e-commerce is becoming more and more competitive and there are plenty of things to pay attention to. We have picked these 5 trends which are becoming of increasing importance in 2018.
Ever heard of "people first" approach? It's the customer-centric philosophy stating the belief that if you put people first, your customer loyalty will get a significant boost. Founder and president of the Center for client retention, Richard R. Shapiro, wrote an extensive guide of 8 Steps to Guarantee Repeat Business, in which he explains how to develop excellent customer experience.
Since July 9, 2015, EU member states are asked to implement new legislation with a requirement to settle disputes with consumers through a system of online mediation.
Vincent Tilman is bMediation’s Principal Advisor and has been developing mediation expertise for over 10 years, particularly in the area of commercial disputes in an international environment. Vincent’s most recent mediated disputes related to construction, real estate, Information technology and inheritance. How does he see the role of ODR in Belgium and what are the biggest challenges his dispute resolution efforts face nowadays?
Season of joy and gift-giving is over, with nearly 40 per cent of consumers visiting the stores to return their holiday gift.1 This might initially sound like a bad end of the deal for your shop, but don’t ring the alarm yet and try to see this as a chance to get ahead the curve. Now, what are the most important facts behind the gift-returning and how can your e-shop profit from this January trend?
Season of plenty is upon us - and your shop as well! According to Fortune magazine, holiday season generates as much as 30% of yearly sales. That means you need to make sure to take advantage of generous spirit of Christmas. But how to avoid stress this responsibility puts on retailer's shoulders?
Beginning of Christmas season is upon us. Ever since Macy's Thanksgiving Day Parade in 1924, Black Friday became unofficial start to Christmas shopping. In recent years, it has been marked by a real shopping frenzy with most retailers, malls and shopping centers, offering huge discounts or bargain deals, often called "doorbuster deals" and "loss leaders". According to National Retal Federation, the value of Black Friday weekend shopping was about 59 billion USD in 2012.
Whether you’re an aspiring entrepreneur who wants to change the world, or just a “regular Joe” who is dipping his toe in the big pond of online commerce, proper business know-how is something you cannot afford to miss. Here are eight tips from experts on how to build a perfect e-shop.
How to develop customer service that really matters? This is the topic on which many entrepreneurs often comment. While Jeff Bazos, CEO of Amazon, believes in customer-centricity and fulfilling customer's needs, Elon Musk, founder of Paypal and Tesla Motors, advises to seek out negative feedback. But what is really the big secret behind customer service?
It's a dog eat dog world out there for the small e-shops. According to Ecommerce Europe 2014 report, there are more than 645 000 estimated online businesses in Europe.1 That means vast competition, little-to-no chance of quick brand awareness and minimal budget. It's make it or break it time for small online businesses and every penny counts. This is why it’s worth considering automation as a tool for better business results.
Negative reviews and annoyed “rants” from angry customers on social media happen every day. Rather than feeling depressed about less than favorable opinions, let's look at some facts and data that argue that your e-shop can actually benefit from the negative feedback.
Being an e-shop owner is in many ways similar to being a chef. You've got your state of the art kitchen, you've got your dedication, but you can't cook a good meal without proper ingredients. The 80-percent failure rate of online businesses only underlines the need for good preparation. What are the necessary essentials of successful e-shop?
Year after year, on March 15th, we are reminded of the creation and initial outline of an important milestone in the world of customer service; Consumer Rights. The importance of consumer right grew rapidly as its effects yielded positive results for companies around the world.
2015 is shaping up to be a big year for small online retailers. With the rise of online shopping platforms like PrestaShop or Magento, and the shift of customers from visiting brick-and-mortar stores to clicking on an e-shop, the opportunities are endless. However, are you taking advantage of every tool you can to help your online business thrive? Here's our "must have" election of top PrestaShop add-ons for 2015.
Christmas season is traditionally the biggest period for returning purchased goods. It's also the most demanding time of the year for retailers who need to offer top quality assistance to impatient clients. Unhappy gift-owners often will want to change the color of their clothing or to get their cash back - ASAP. So, what are the top Christmas gift-returning trends and figures from 2014? We've selected the best ones from the US, UK, Germany and France for you to give you a better overview of the situation.
