How to develop customer service that really matters? This is the topic on which many entrepreneurs often comment. While Jeff Bazos, CEO of Amazon, believes in customer-centricity and fulfilling customer's needs, Elon Musk, founder of Paypal and Tesla Motors, advises to seek out negative feedback. But what is really the big secret behind customer service?
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It's never too late to add some few well-intentioned, additional tweaks to your e-shop. Design, layout and even new language copy can help you in your quest to make as many conversions as possible. Let's have a look at the tried and tested 7 psychology tricks that will help your sales and marketing.
According to world-renowned expert on branding and digital strategy Minter Dial, customer-centricity is one of the biggest trends for 2015.1 While the term has been around since 90`s, the philosophy has not yet made it into mainstream vernacular. What are the 7 most important tips for being customer-centric?