Welcome to Youstice Blog!

We will use this space to share with you the latest developments on what we do at Youstice. We will also invite various experts to speak their mind about a number of topics, such as online dispute resolution, as well as the latest trends in issue management, e-commerce and technology, among others.

7 essentials of a successful online shop

Being an e-shop owner is in many ways similar to being a chef. You've got your state of the art kitchen, you've got your dedication, but you can't cook a good meal without proper ingredients. The 80-percent failure rate of online businesses only underlines the need for good preparation. What are the necessary essentials of successful e-shop?

Continue reading
5647 Hits

6 must have add-ons for your PrestaShop e-shop

2015 is shaping up to be a big year for small online retailers. With the rise of online shopping platforms like PrestaShop or Magento, and the shift of customers from visiting brick-and-mortar stores to clicking on an e-shop, the opportunities are endless. However, are you taking advantage of every tool you can to help your online business thrive? Here's our "must have" election of top PrestaShop add-ons for 2015.

Continue reading
6291 Hits

What Exactly is Youstice?

If you want your e-shop to be successful in today’s world you need to be fast. Your customers don’t expect you to be perfect, but they do expect you to fix things when they go wrong as soon as possible.

Continue reading
5515 Hits

Got a Negative Review on Social Media? Keep Calm and Read This

Customers all over the world have their opinion and boy, they are not afraid to share it!

Using social media for your business swings two ways: on one hand you get insights and information directly from the buyer's market, and on the other hand, you get negative sentiment and trolling. How should you handle the latter? Let's boil it down.

Continue reading
5293 Hits

7 Useful Tips On How To Handle Difficult Customers

It should come as no surprise that not dealing with complaints from customers may affect your company’s reputation – AND business. The research shows that as many as 66% of disgruntled customers will most probably not shop with you again if they bought a faulty product – or experienced bad service… Here are seven ways to avoid losing clients – and save your brand’s reputation.

Continue reading
6398 Hits