Cookies

This site uses cookies to offer you a better browsing experience. Find out more on Learn more

I understand

COOKIES

Like many websites, we use “cookies” to collect information. Youstice may set cookies for your web browser as you visit our websites or as you use our products and services.

A cookie is a small piece of information that is stored on your computer for the purpose of identifying your browser during interaction on websites. Cookies may also be used to store information such as identifiers and user preferences, during the validity period of the relevant cookie, when a browser accesses various website pages or when it returns on the same website. A website may set a cookie to the browser only if the browser's preferences allow it and only the issuer of a cookie may read or modify the information contained in such cookie. Furthermore, a browser only permits websites to access the cookies each particular website has set, never to those set by other websites.

We use various types of cookies :

1. Necessary: "strictly necessary cookie" : Certain cookies are necessary for your usage of our website and are present every time you use our web. They do not contain any personal data.
2. Site experience: "functional cookie" : Functional cookies enable our site to remember your choices and your personal parameters in order to be able to propose to you more personalized functions during your usage of our site.
3. Performance and Operation: "analytical cookie" : Analytical cookies permit to recognize visitors of our site and in general anonymized manner measure user information such as frequency of visits of sub-pages, length of visits etc. They enable us to improve our website.

Why do we use cookies? The cookies installed on Youstice are exclusively intended to enable or facilitate communication by electronic means and are strictly necessary for the provision of the service. When you browse our website and use our application, cookies will be installed and accessed to help us analyzing your experience and the traffic of our website. You have the option to manage the cookies used by configuring your browser as described below.

How can you manage cookies? You have several options to manage cookies. Most browsers are set by default and accept cookies, but you can choose to systematically accept or reject all cookies or only cookies from certain issuers. You may also configure your browser to accept or reject cookies on a case by case basis prior to their installation. You may also regularly delete cookies from your device terminal via your browser. Remember to set all the browsers of your different terminals (tablets, smartphones, computers).

Each browser has its own way of managing cookies and cookies settings. The configuration of each browser is described in its help menu, which will inform you of how to change their cookie settings. For example:

- for Internet Explorer™ :; http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies ;
- for Safari™ : https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=en_US ;
- for Chrome™ : https://support.google.com/chrome/answer/95647?hl=en&hlrm=en ;
- for Firefox™ : https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences ;
- for Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html.

However, please note that setting your browser to disable cookies may restrict you from accessing certain features, pages, or areas of the site, for which we cannot be held responsible.

Please further note that if you decide to reject cookies, a refusal cookie will be installed on your device. If you delete this refusal cookie, it will no longer be possible to know that you wanted no cookie to be installed. Likewise, when you decide to accept cookies, a consent cookie is installed on your device. This is why consent cookies and refusal cookies should not be deleted from your device.

Outstanding Customer Care

Outstanding Customer Care

Customer care is key element of online business. Do you want to keep up with the trends in online customer care? We'll provide you with best market examples on the latest developments through our research, infographics and blogposts.

EU legislation on online dispute resolution (2015)

Whitepaper: How will the new legislation influence e-shops? See more

Online shopper behavior (2014)

Comprehensive study based on research from Vanson Bourne See more

7 ways e-shops can provide outstanding customer care

Infographics for World Consumer Rights Day See more

Do you know your online rights?

20% of consumers believe their online and offline rights are identical See more

How Europeans view foreign online retailers

43% will buy from them if the item is unique See more

Blog

Tools For Better Customer Care

Discuss Customer Care

Customer Service Professionals Customer Service Champions Customer Service Handling Customer Service Innovation Group

Visit Our Events

Customer Festival E-commerce Paris VAD E-Commerce StartupAwards.sk

Ask our expert

Contact:
This email address is being protected from spambots. You need JavaScript enabled to view it.