4 REŠITVE ZA REŠEVANJE VPRAŠANJ VAŠIH STRANK
IZBERITE SVOJO REŠITEV
Pri Nas Reklamacije Kupcev Spreminjamo V Prijetno Uporabniško Izkušnjo
REŠITEV JE ODDALJENA LE EN KLIK
Kako
deluje
deluje
COOKIES
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Bodite podjetje,
ki ga imajo stranke rade
Tri mesece brezplačno
preizkušajte Youstice Izberite svojo rešitev Cenik Več o temZa podjetja
Naj vas podjetja
slišijo in rešijo vašo
pritožbo ali reklamacijo
Prosite trgovce, da naj se pridružijo Youstice
Povabite trgovcaVeč o temZa stranke
Rešujte svoje nakupovalne težave z našo aplikacijo
Youstice je pametna aplikacija, ki spremeni oddajanje pritožb in reklamacij v nakupovalno izkušnjo brez težav. Podjetjem pomaga pri nepretrgani komunikaciji z njihovimi strankami ter reševanju pritožb in reklamacij, zato lahko stranke namenijo več časa nakupovanju ter manj pošiljanju pritožb in reklamacij.
Ustvarite si dobro ime na nov način
Obstaja veliko razlogov, zakaj bi se trgovine lahko še bolj trudile pri svoji obstoječi skrbi za stranke. Če stranke povabijo, da naj aktivno sodelujejo v procesu reševanja reklamacij, podjetja povečajo zadovoljstvo kupcev, minimizirajo število negativnih mnenj, zmanjšajo pravna tveganja in posledično izboljšajo svoje prihodke.
Končno enostavno reševanje pritožb in reklamacij
Zdaj lahko hitro in v obojestransko zadovoljstvo razrešite vse pritožbe in reklamacije, ki so povezane s kupljenimi izdelki ali storitvami. Strankam ni več treba sproščati svojih frustracij na več koncih – namesto tega lahko uporabijo aplikacijo Youstice ter s pomočjo ikon in besedila opišejo svojo težavo. Ker se trgovine hitro odzovejo na takšne pritožbe in reklamacije, skrb za stranke poteka na novi ravni. Če obe strani še vedno ne dosežeta dogovora, lahko stranka »stopnjuje« svojo pritožbo ali reklamacijo in prosi za odločitev nevtralnega strokovnjaka.
Več informacij Kako deluje za trgovce
Delo s podjetji in strankami
Podjetja lahko že danes začnejo enomesečni brezplačni preskus in enostavno namestijo Youstice na svojo spletno stran. Stranke pošljejo svoje pritožbe ali reklamacije neposredno na spletni strani trgovca, tako da kliknejo logotip Youstice in se izognejo nesporazumom ter negativnim občutkom. Prihranite svojemu podjetju ure ali celo dneve telefonskih klicev, pogovorov, elektronskih sporočil in poznejših spremljanj ter dosezite pravičen dogovor za obe strani.
Kratki pregled delovanja Youstice:
- 2014
lansiranje izdelka - 4
sektorske rešitve - 3
celine - 250+
trenutnih strank - 10
jezikov
Kaj menijo naši partnerji in stranke?
-
Jan Muhlfeit, trgovec Predsednik Microsoft Corporation Europe
»Youstice ponuja revolucionarno rešitev za težavne pritožbe in reklamacije strank, ki nakupujejo v e-trgovinah 21. stoletja.« -
Esther Dyson, ustanovitveni predsednik ICANN, poslovni angel in član svetovalnega odbora Youstice
»Res krasna stvar: s klikom miške lahko po vsem svetu kupujemo in prodajamo izdelke in storitve, še vedno pa nimamo globalnega, čezmejnega sistema za reševanje sporov. Kako noro je to. Youstice je popolna rešitev, ki zapolnjuje to vrzel in ponuja lahkotno, odzivno upravljanje na področju e-trgovanja.« -
Karolin Lang, vodja poslovnega razvoja, Händlerbund (Nemčija)
»Youstice je pionirska inovacija na področju reševanja sporov s strankami. Svojim članom lahko priporočamo Youstice kot odličen dodatek k njihovi obstoječi skrbi za stranke.« -
Arnauld Bourboulon, CRO v PrestaShop
»Ker smo premijski partner PrestaShop Premium, je Youstice deležen pozornosti v mednarodni skupnosti. Samo naša spletna tržnica je vpeljala na tisoče trgovcev v novi sistem Youstice za razreševanje sporov s strankami. Zaradi kombinacije odlične storitve in naše opaznosti v mednarodnem okviru je naše partnerstvo uspešno.«
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News
Youstice Introduces Industry-Specific Solutions
Youstice today announced expansion of its portfolio of products. The company who - back in 2014 - marketed a smart web application for handling complaints from e-commerce sector, has now added three customized solutions for travel, gambling and car rental businesses.
Our nominations
Youstice
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